Saniti Enterprises | Voice Support Executive / Chat | Freshers | Remote

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Saniti Enterprises  | Voice Support Executive / Chat | Freshers | Remote

Company: Saniti Enterprises – Internationals
Position: Voice Support Executive / Chat Support
Experience: 0 – 5 Years
Location: Remote (Hiring Office: Delhi/NCR)
Salary: ₹2.75 – ₹7.75 LPA
Employment Type: Full-Time, Freelance / Home-Based
Department: Customer Success, Service & Operations
Role Category: Voice / Blended Support

🧩 About the Role:

Saniti Enterprises is actively hiring Voice Support / Chat Executives to handle international customer service operations. This role is perfect for freshers or professionals seeking a remote opportunity in customer service with flexible work arrangements.

🎯 Key Responsibilities:

  • Handle customer queries via voice or chat support

  • Professionally resolve customer complaints and escalate issues when necessary

  • Assist in creating service policies and operating procedures

  • Participate in training planning and service standardization

  • Help in recruiting and onboarding new support team members

  • Maintain customer interaction records using CRM tools

🧠 Required Skills & Qualifications:

  • Excellent interpersonal, verbal, and written communication skills

  • Ability to work independently and collaborate in a remote team

  • Strong understanding of CRM systems and customer data handling

  • Proficient in basic computer operations and online communication tools

  • Leadership qualities and ability to supervise or coordinate teams (preferred)

Education: Graduation not required – Open to all backgrounds

🌟 Perks & Benefits:

  • Fully remote / work-from-home opportunity

  • Flexible work arrangements based on availability and productivity

  • Exposure to international customer service standards

  • Career advancement and leadership opportunities for top performers

📬 How to Apply:

Click Here to Apply


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