Verisys Corporation - Contact Center Representative
Verisys Corporation - Contact Center Representative
Company: Verisys Corporation
Location: Hyderabad, Bengaluru, Chennai, Pune, Kolkata, Mumbai, New Delhi (Remote position — must reside in one of these U.S. states: AZ, CO, FL, GA, IL, IN, KS, KY, MD, MA, MO, NC, OH, OK, PA, TN, UT, VA, WI)
Experience: 0 – 3 years
Company Overview:
Verisys Corporation is a trusted leader in healthcare data and technology solutions, helping organizations across the healthcare ecosystem ensure compliance, credentialing accuracy, and patient safety. With a focus on delivering pure, verified data, Verisys serves hospitals, health systems, insurance providers, and government entities. The company is committed to maintaining the highest standards of integrity and accuracy, fostering a proactive and positive culture that celebrates teamwork, learning, and success.
Job Highlights:
- Shift: 4/10s schedule — Monday to Thursday, Fridays off
- Shift Hours: 10 AM EST to 8 PM EST
- Internet Requirement: Must have 5G high-speed internet
- Education: High School Diploma or GED required
- Pay: $17 per hour
- Employment Type: Full Time, Permanent
Job Description:
At Verisys, we are passionate about improving people’s lives — from our clients and the patients they serve to our own team members. As a Contact Center Representative, you’ll be the first impression of the organization, setting the tone for the Verisys client experience through top-quality customer service and professionalism.
The person selected for this role will help protect the credibility and integrity of our company within the healthcare community, serving patients, providers, payers, and vital government programs. This is a chance to be part of a dedicated, dynamic team that values collaboration, celebrates success, and makes a difference.
Key Responsibilities:
- Provide exceptional customer service in a fast-paced environment
- Assist customers and healthcare providers with Verisys services and data inquiries
- Maintain quality, accuracy, and customer satisfaction metrics
- Make sound decisions balancing both customer needs and company guidelines
- Respond promptly and efficiently to customer requests via calls, emails, and chats
- Work independently while focusing on the best outcomes for customers
- Communicate effectively with both internal teams and external clients
- Solve customer problems and ensure a smooth, supportive service experience
Candidate Requirements:
- Excellent verbal and written communication skills
- Strong critical thinking and problem-solving abilities
- Ability to work in a fast-paced, dynamic environment while staying organized
- Empathy towards customers with a sincere desire to help
- Ability to meet strict attendance and performance standards
- Comfortable adapting communication styles to meet different audience needs
- Highly organized with the ability to multitask and meet tight deadlines
Preferred Qualifications:
- Previous experience in healthcare or a related industry
- Prior call center experience
- Bilingual Spanish/English proficiency is a plus
Awesome Benefits:
- Competitive pay at $17 per hour
- Top-tier medical, dental, and vision plans
- Generous Paid Time Off
- 11 paid holidays per year
- Company-paid Short-Term and Long-Term Disability and Life Insurance
- 401(k) plan with a 100% company match (fully vested from Day 1)
- Tuition reimbursement program
Apply Here
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