Integrated Enterprises Pvt. Ltd. - Customer Service Executive
Integrated Enterprises Pvt. Ltd. - Customer Service Executive
π Location: Chennai
π§π» Experience: 0 - 5 years
πΌ Employment Type: Full Time, Permanent
π Industry Type: Financial Services
π Department: Customer Success, Service & Operations
π Role Category: Customer Success, Service & Operations - Other
Company Overview:
Integrated Enterprises (India) Pvt. Ltd. is a well-established financial services company, offering a wide range of investment solutions including equity, mutual funds, insurance, and portfolio management. With over four decades of experience, the company is committed to providing trusted financial advice and exceptional customer service to individuals and businesses across India.
Job Highlights:
- Respond to customer inquiries via phone, email, or live chat in a timely and professional manner
- Resolve customer complaints and escalate complex issues when needed
- Maintain detailed records of customer interactions and transactions
- Have a strong understanding of the company’s products, services, and processes
Key Responsibilities:
- Provide product information, pricing, and availability to customers
- Cross-sell and upsell relevant financial products and services
- Process orders, returns, and exchanges efficiently
- Follow up with customers to ensure satisfaction and resolve pending issues
Education:
- UG: Any Graduate
- PG: Any Postgraduate
Key Skills:
- Excellent communication and interpersonal skills
- Problem-solving abilities
- Strong customer focus and ability to handle queries patiently
- Financial services background (preferred, but not mandatory)
π© Start your career in financial services — apply now!
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