Whataportrait | Customer Service Executive | Work From Home | Fresher

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 Whataportrait | Customer Service Executive | Work From Home | Fresher

🏢 Company: Whataportrait
🌐 Location: Remote (Hiring office: Mumbai)
🕒 Experience: 0 – 5 years
💼 Employment Type: Full-Time, Permanent
💰 Salary Range: ₹1.75 – ₹3.25 LPA
🏭 Industry Type: Internet / E-Commerce
🧾 Role Category: Customer Success, Service & Operations – Other

🔍 About Whataportrait.com

Whataportrait.com is a leading global art service platform specializing in personalized portraits. They collaborate with talented artists to deliver stunning handmade artwork to customers around the world. Their mission is to offer exceptional service, creative excellence, and seamless customer experiences — and you could be part of that journey.

✅ Key Responsibilities

As a Customer Service Executive, you will serve as the voice of the brand for both domestic and international customers:

  1. 📧 Respond promptly via email and chat to all customer inquiries

  2. 🗂️ Manage client communication, track orders, and ensure high service standards

  3. 🫂 Build and maintain strong customer relationships for long-term satisfaction

  4. 🌍 Coordinate with overseas clients across different time zones

  5. 🎨 Collaborate with contracted artists and internal teams to meet project timelines

  6. 🔍 Conduct quality checks and project proofing before final delivery

  7. 🤝 Work closely with chat and outbound support teams to improve service flow

  8. 🧩 Support a collaborative team culture to streamline communications

  9. 📊 Analyze monthly sales and performance reports

  10. 💡 Provide insights and recommendations to management based on analytics

🧠 Preferred Candidate Profile

  • ✍️ Strong written communication skills are highly preferred

  • 🧑‍💻 Ability to work independently in a remote setup

  • ⏰ Comfortable working with international time zones

  • 🎯 Attention to detail and passion for delivering top-notch service

  • 🧠 Problem-solving mindset and ability to adapt in a fast-paced environment

💡 Why Join Whataportrait.com?

  • 🌍 Work remotely from anywhere

  • ✨ Be part of a creative e-commerce brand with a global audience

  • 💼 Learn how customer service, project coordination, and digital art businesses intersect

  • 📈 Enjoy growth opportunities and exposure to international customer operations

📬 How to Apply

📢 Are you passionate about delivering meaningful customer experiences and have an eye for detail? This could be your perfect WFH opportunity!

🔖 Bookmark this post or share it with others looking for a remote customer support role in a creative company.


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