JobShop | International Voice Process | Freshers | Bengaluru
JobShop | International Voice Process | Freshers | Bengaluru
Company: JobShop (BPO Recruitment)
Role: Process Associate – International Voice/Non-Voice
Location: Bengaluru (Work from Office)
Experience: 0–5 Years
Employment Type: Full-Time, Permanent
Industry Type: BPO / BPM / ITES
Salary: up to ₹4.5 LPA for voice roles
π’ Company Overview – JobShop
JobShop is India’s largest BPO recruitment company, providing top-notch talent acquisition services to some of the most recognized names in the global BPO and IT services sector. With years of industry experience, JobShop is known for its dynamic hiring drives and career-launching opportunities in voice, non-voice, technical support, and customer service roles.
π― Job Summary
We are hiring freshers and experienced professionals for International Voice Process roles. This is a great opportunity to work in a high-energy, customer-focused environment and grow your career in global customer support.
π§ Key Responsibilities
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Handle inbound and outbound customer calls for global clients.
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Address customer queries, concerns, and complaints with professionalism.
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Assist in opening new customer accounts and maintaining service quality.
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Document all customer interactions accurately in the CRM system.
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Escalate complex issues to supervisors when necessary.
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Maintain a positive attitude and calm communication during stressful interactions.
π ️ Key Skills Required
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Excellent communication skills in English (both verbal and written).
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Good listening and problem-solving skills.
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Ability to handle international customers in a professional tone.
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Flexibility to work in 24/7 rotational shifts.
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Basic computer knowledge and typing skills.
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Freshers with good communication are welcome.
✅ Eligibility Criteria
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Qualification: Any Graduate or 12th Pass (Graduation not mandatory)
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Experience: 0 to 5 years (Freshers can apply)
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Willingness to work from office in Bengaluru
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Must be an immediate joiner
✨ Perks and Benefits
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Attractive salary package (up to ₹4.5 LPA)
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Shift allowance and performance incentives
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Positive work environment
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Growth and internal promotion opportunities
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Paid training and development
π Contact for Interview
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HR Neha: +91 79751 82408
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HR Sara: +91 63600 65554
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Alternate: +91 99640 80000
π Refer your friends and help them get hired too!
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