WNS - Pune

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Pune – WNS

Company: World Network Services (WNS)
Posted by: Talent Advisors Solutions
Experience: 0 - 4 years
Salary: ₹2.75 - ₹4.25 LPA
Location: Pune
Employment Type: Full-Time, Permanent

Job Summary

WNS is hiring dynamic professionals for the role of Customer Service Representative in a BPO environment. This is an excellent opportunity for freshers and experienced individuals who have strong communication skills and a customer-centric approach.

Job Details

  • Role: Customer Onboarding – Voice / Blended

  • Industry: BPM / BPO

  • Department: Customer Success, Service & Operations

  • Role Category: Voice / Blended

Key Responsibilities

  • Handle customer inquiries via phone, email, and chat

  • Resolve customer issues effectively and ensure satisfaction

  • Maintain accurate records of interactions and transactions

Eligibility Criteria

Education:

  • Graduates and Undergraduates can apply

Experience:

  • Prior experience in a BPO environment is highly desirable but not mandatory

Required Skills

  • Excellent verbal and written communication skills

  • Strong phone handling skills and active listening ability

  • Ability to multi-task, prioritize, and manage time effectively

  • Proficiency in customer service software, databases, and tools

  • Customer-focused mindset with adaptability to different personality types

How to Apply

Interested candidates can apply by contacting Miss Simran at 9599818164.

If you're looking for a rewarding career in customer service, apply now and take the next step in your professional journey!


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